WHY WE ARE ASKING TO SAVE ALL THE MODULES IN THE SOFTWARE ONCE AGAIN ?
THE SOFTWARE WAS RELEASED IN THE MONTH OF MARCH. THE XML SCHEMA WAS RELEASED LATER AND THE DEPARTMENT HAS ADDED MANY NEW TOTALS FOR THE ELEMENTS IN XML, WHICH WAS INCORPORATED IN THE SOFTWARE BY US RECENTLY. THE TOTALS IN THE SOFTWARE, ARE PROCESSED AND SAVED AT THE TIME OF DATA ENTRY. SO THE COMPUTATION MADE EARLIER IS MISSING WITH VARIOUS NEW REQUIRED TOTALS. ALSO THE DEPARTMENT IS NOW VALIDATING THE XML AT THE TIME OF UPLOADING THE RETURNS. SO IF THE VALIDATION IS NOT SUCCESSFUL WHILE UPLOADING, IT MAY JUST GIVE AN ERROR MESSAGE SAYING THAT THE XML IS INVALID AND IN THAT CASE WE WON'T BE ABLE TO FIND THE MISTAKE.THIS IS THE REASON WHY WE ARE ASKING THE USERS TO SAVE THE RETURN ONCE AGAIN (AND NOT TO REENTER THE DATA) AND OPEN THE STATEMENT OF INCOME, CHECK THE PHYSICAL RETURN AND THEN GENERATE THE XML FOR UPLOADING.
SO PLEASE DO THE SAVING PART AGAIN AND KINDLY DON'T KEEP ON CALLING AND ASKING WHY WE HAVE TO SAVE IT AGAIN ??
THIS ALSO KEEPS THE PHONE BUSY UNNECESSARILY AND YOU WON'T GET THE LINE FOR ANY GENUINE QUERIES.
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For support kindly contact :
Mr.Chirag Gandhi (094260 77832)
Mr.Ketul Mehta (099796 06426)
Mr. Shyam : 098191 84188
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